COVID-19 lock down statement

IMPACT OF COVID-19 LOCKDOWN ON SCOPESTICKERS

30 June 2020

 

Good Day,

Thank you to all of our loyal customers for placing orders and making payments during the COVID-19 pandemic. South Africa has been placed under lockdown to prevent an unmanageable spike in infections, which resulted in only the most essential services and businesses being permitted to operate for a period in excess of 90 days thus far.

More recently it has been announced that South Africa will allow certain business sectors to gradually reopen, subject to strict social distancing and hygienic protocols being in place to prevent the spread of COVID-19.

We are therefore pleased to inform that ScopeStickers has opened online trade once more, and that we can ship orders.

It is however important to note that the South African Postal (“snail mail ”) service is still not operating at full capacity, and for this reason we strongly discourage selecting all forms of POSTAL delivery during this time.

While local postal delivery is still operating, currently postal delivery has only just been opened to the following selected countries outside of South Africa:

- Brazil,

- Canada,

- China,

- Czech Republic,

- Dubai,

- Great Britain,

- Greece,

- Hong Kong,

- Hungary,

- India,

- Japan,

- London (United Kingdom),

- Malaysia,

- Netherlands,

- Portugal,

- Russia,

- Spain,

- Sweden,

- Ukraine, and the

- United States of America.

Customers should note that cargo space on international flights out of South Africa has been severely limited, and available flights are also irregular.

As a result, both mail and courier delivery times are even more unpredictable than usual. Our recommendation has always been to rather select courier delivery, because this is a much more efficient service even during the current pandemic.

As an alternative available to customers in or near the east rand of Johannesburg, we will allow a “Curb – Side“  pick up if you would like to collect an order. Orders must be paid for and confirmed prior to collection to avoid all unnecessary contact, and STRICT social distancing and hygiene protocols will be in place.

Customers are requested to wear a cloth mask as mandated by government, and to not exit their vehicles. Please whatsapp or email us if you would like more details on this option (always abide by the current inter-provincial limitations on travel, as well as any other regulations imposed by Government in this regard).

ScopeStickers is doing our utmost to ensure hands are constantly sanitized and that masks are worn at all times while working with stock. Orders are also packaged in sealed envelopes to preserve hygiene, however customers are encouraged to still exercise care when receiving their parcels, and carefully dispose of all packaging material (as we cannot account for what happens to a parcel once it leaves our premises).

It is important to note however, that the South African Government has implemented a risk based strategy in respect of ongoing lock down protocols. This means that infection levels are monitored, and lock down restrictions are either increased or decreased depending on the severity of infection levels within a given area. IE: things can change at anytime!

Orders must be submitted via our website and paid for electronically before we will be permitted to process them.

If you have a query or would like to raise a concern, please email us and we will do our best to assist you.

Yours Faithfully,

The SCOPESTICKERS Team

Email: info@scopestickers.co.za

Web: www.scopestickers.co.za

Call or Whatsapp: +27 84 885 7880